General

Abilities are not fixed, you can can change them or develop new.

There is a miss conception that you are born with some abilities and you cannot change this. So if you are not good in something you cannot develop them, like if you don’t have a good memory you cannot change this situation, you are stuck with the current you and you cannot change it!. This… Continue reading Abilities are not fixed, you can can change them or develop new.

General

How not to get lost in Pivot maze.

I have been meeting many people who keep pivoting in their startup, every now and then their startup solve a different problem. This way they keep working very hard, keep running but reaches nowhere, they confine themselves what I call ‘Pivot maze’, they start with one problem work on it for some time and if… Continue reading How not to get lost in Pivot maze.

General

Why Customer service is not customer experience

Whichever business we are in, customer satisfaction is critical for the growth of the company. Its the customer who should feel excited about our service or product, we must provide real value through our product or service. Customer is always in centre of everything we do, what we create to make sense only if it… Continue reading Why Customer service is not customer experience

General

How does culture influence behaviour.

Why some countries have developed and others are not, why some countries are unstable and others are not, why people in some countries don’t care about their country but in others people do, why? because of the culture, culture is a collective attribute of a group, how they react, what they eat, what they perceive… Continue reading How does culture influence behaviour.

General

Why the problem is more important than the solution?

  In the startup world, we give Idea a lot of importance, it’s by default that idea has to be very good before we start working on the startup. After working on several startups and having years of experience in the field I can say that our obsession towards Idea is wrong, our obsession must… Continue reading Why the problem is more important than the solution?